Privacy Policy

This Privacy Policy governs the manner in which MilanoLixil collects, stores, protects, and uses user data on its website, in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). By using our website, you agree to the practices described in this Privacy Policy.

Information Collection and Use

MilanoLixil may collect personally identifiable information, such as your name, email address, and other contact information, voluntarily provided by you through forms on our website. We assure you that all personal data provided will be treated with utmost care and in compliance with applicable data protection regulations.

Purpose and Legal Basis for Processing

MilanoLixil processes personal data for the following purposes:

  • Service Provision: To provide you with the information, services, and resources you request.
  • Customer Support: To respond to your inquiries, comments, or requests.
  • Improving User Experience: To enhance and personalize your experience on our website.
  • Marketing: To provide you with information about our products, promotions, and offers with your consent, or in legitimate interest.
  • Legal Obligations: To comply with applicable laws, regulations, or court orders.

Data Retention

We will retain your personal information only for as long as needed to fulfill the purposes outlined in this policy, meet legal obligations, or resolve disputes. When we no longer require your data, it will be securely deleted or made anonymous.

User Rights

You have the following rights concerning your personal data:

  • Right of Access: You can request access to the personal information we hold about you.
  • Right to Correction: You may request the correction of any inaccurate or incomplete information we hold about you.
  • Right to Erasure: You can request the deletion of your personal information, subject to legal exceptions.
  • Right to Object: You have the right to object to the processing of your personal data for marketing purposes.
  • Right to Restriction: You may request the restriction of processing your personal data under certain circumstances.

To exercise any of these rights, please send a written request using the contact information provided at the end of this document. We will respond to your request within the legally required timeframe.

Data Security

We employ industry-standard measures to protect the personal information we collect, store, and transmit against unauthorized access, alteration, and disclosure. However, please note that no method of transmission—whether electronic or physical—is 100% secure.

Third-Party Data Sharing

MilanoLixil does not sell, trade, or transfer your personal data to third parties for direct marketing purposes without your consent. We may engage trusted third-party service providers who have agreed to maintain the confidentiality and security of your information to assist us in operating our website, conducting our business, or servicing you.

Google Analytics

MilanoLixil uses Google Analytics to collect traffic data to better understand our website usage and to enhance user experience. Google Analytics may collect and process certain types of data, such as IP addresses and location information. This data is stored securely by Google and subject to their Privacy Policy.

For more information about how Google Analytics uses data, please refer to their Privacy Policy(https://policies.google.com/privacy).

Changes to this Privacy Policy

MilanoLixil reserves the right to modify or update this Privacy Policy at any time. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please Contact Us at:

  • Email: info@lixil-milano.com
  • Phone: (+123) 456-7890

Last Updated: October 1, 2022